10 November 2009

location, appropriateness, style


Yesterday while three hours at the hospital in the Accident and Emergency waiting area, a forest of signs.
  • At the admissions clerk's window, almost entirely out of sight, the sign saying "please tell someone if you decide not to wait". Hidden behind many pamphlets. While I was there four people were called and were not present, which did not help me get through much more quickly as the practitioner went away for a long time to ruminate over who to pick next.
  • high on a notice board, almost out of sight, a sign asking that children be supervised if using the play table and chairs.
  • Above the play table and chairs, the sign about the television (above, you can enlarge and give to your mother, she may thank you). The television itself was way out of reach, suspended from the roof on a mounting, tipped towards potential viewers, sun on its screen. It thus breached at least two points in the safety instructions. Surely the safety instructions should have been placed on the device itself. Helen said: "It should say 'In case of earthquake danger, do not stand under the television'."
Somebody has to deal with these things, but the state of the waiting room with 50 notices seemed to reflect the self-absorption of the organisation, rather than presentation to the world. May I please be able to pull my novel together better! :-)

May I praise the doctor I eventually saw: born in Bangladesh, commuted yesterday to work here from Sydney, seven years experience from 1985 in the Hamadan hospital on the Iran side of the Iran-Iraq border, a hospital frequently bombed, two wars, the one with the Americans supporting Saddam, then the other one; his wife also a doctor, his greatest daily fear for his young son then; his gastric practice experience not just from sadly gastric-diseased Bangladesh but also from treating many small children in Iran who unlike their parents did not peel watermelon seeds before eating them. Such a gracious, modest, warm and helpful doctor... may you be granted such a wonderful and experienced person to help when and if you have any digestive problem. Thank you Karim.